To all of our customers whose orders were shipped between 5th to 15th of December, we would like to apologize in advance if you haven`t received your order yet. Unfortunately due to this past holidays, shipping was so slow that most of the orders are just arriving to their countries of destination.
This is totally our of our control, customs and post offices are so busy that that shipping instead of the regular month of waiting is turning into two months.
We are so sorry about this situation and we`ll take serious changes for next year holiday season shipping.
Please contact us right away (firstname.lastname@example.org) if you need tracking information, thanks.